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DIRECTOR - HOSTING SERVICES -
Fusion Staffing & Executive Search
- 3/9/2010
DIRECTOR - HOSTING SERVICES
Location: Texas – Austin
Role: IT
Specialty: Senior Director of Hosting Services
The Director of Network and Data Center Services is responsible for managing EA’s global 24x7 hardened data center facilities, and network infrastructure to support EA''s core business systems, product development, online gaming environments and customer facing web presence. This position will drive definition and execution of global network and hosting strategies that provide EA highly reliable, flexible and cost effective network and hosting services. EA''s environment is highly distributed and dynamic. This position will work closely with internal sponsors and external service providers. The position requires the ability to balance multiple stakeholder needs while maintaining an enterprise-wide view.
ESSENTIAL JOB FUNCTIONS:
- Develop a strategic network and hosting services plan that serves as multi-year roadmap for architecture and investment decisions in facilities and network infrastructure services.
- Drive the development and management of IT service roadmaps, project estimates, resource plans, departmental budgets and operational processes for function
-Analyze, recommend and implement solutions that meet Operations business requirements.
- Ensure alignment with business objectives and internal business partner roadmaps
- Lead a global team responsible for managing 24x7 hosting and network services in a matrix model that includes solid and dotted-line reports
-Interface with EA online business partners and internal organizations on a day-to-day basis providing problem resolution and configuration support for all hosting and network products and services. This includes escalation of Service troubles and implementation requests.
- Build a high performing team through staff development, recruiting and retention that can support EA''s growing business needs
- Develop leadership and technical skills within the organization and via partnerships (outsourcing/offshoring)
- Establish and improve operations and performance management
- Ensure monitoring, measuring and reporting of service performance against Service Level Objectives, customer satisfaction and financial efficiencies with services
- Ensure appropriate systems and service continuity plans are defined, in place and exercised regularly.
- Identify and prioritize risk and opportunity areas within function for appropriate action.
- Partner with IT teams, business partners and strategic suppliers to deliver end to end solutions.
- Manage strategic partner/supplier relationships to ensure maximum leverage for EA.
- Create, track and report hosting and network infrastructure services key performance metrics and benchmarking
- Responsible for ensuring EA processes and policies (such as Change Management) are adhered to including all SOX / PCI / Security controls.
JOB QUALIFICATIONS / REQUIRED SKILLS:
- 10+ years experience with managing an online production based networking and hosting team
- Must have 10 years of direct program/project delivery experience with highly available networks and data center or hosting facilities.
- Proven ability to develop architecture and provide design oversight that incorporates high availability, operations supportability and scalability to a high volume, rapidly growing world class IT organization
- Hands-on, in-depth technical abilities with a big-picture mindset: have the ability to move forward in those cases when the best technical solution or operational process must be compromised for compelling business reasons
Strong business acumen, communication, problem solving abilities and a can-do attitude
- Good organizational & planning skills and ability to anticipate and prevent crisis
- Innovative, good attention to details
- Proven success in deploying and managing enterprise-class hosted applications in a 7x24 environment
- Demonstrated leadership skills with ability to work effectively at executive levels
- Ability to work comfortably in highly varying levels of abstraction across business strategy, product strategy, high level technical design, detailed technical design and implementation
- Director level experience in highly complex IT infrastructure environment with responsibility for similar job functions
- Experience in applying best practices to improve quality and cost of IT services
- Demonstrated ability to work effectively in a fast-paced, high volume, deadline-driven environment
- Excellent verbal and written communication, interpersonal, conflict resolution, presentation, and customer service skills
- Management experience with technical delivery teams in business-facing roles is highly desirable
- Bachelors in Computer Science or related IT technology required; Masters preferred
Send resume to rareddy@ea.com
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SR. ORACLE FINANCIALS FUNCTIONAL LEAD -
Fusion Staffing & Executive Search
- 3/9/2010
SR. ORACLE FINANCIALS FUNCTIONAL LEAD
Location: Texas – Austin
Role: IT
Specialty: Snr Business IT Consultant
ENTERTAINING IS OUR PASSION
EA was founded 25 years ago by individuals with a deep passion for making games. Many things have changed over the years as the gaming industry—and the company—has expanded immensely, but we are still driven by the same passion for developing, publishing, and distributing the world’s best games. Our history has been one of great success, and our future looks even brighter. Gaming has come a long way from Pac-Man & Space Invaders to modern EA Favourites like Burnout, Battlefield, Mercenaries, Dead Space, Spore, FIFA, Madden, Need for Speed and the world’s most successful game franchise, The Sims. Fuelled by our talented staff at locations right across the Globe we are united in our passion to continue shaping the future of interactive entertainment. Together we can make a difference.
The IT team is absolutely critical to the success of EA. To build world class games, it is vital to ensure that EA technology is not only stable but is on the cutting edge. There are a variety of different roles within IT Support, and each comes with its own set of requirements, expectations, and responsibilities. Roles include Desktop Support Manager; Desktop Support Technician/Technical Support; Infrastructure Support Manager; IT Director; IT Technician Systems Administrator.
About the Group:
Enterprise Service Operations, Services Line is a Global IT Team that leverages IT technical leadership, business understanding and partner relationships to implement and support IT solutions (Oracle ERP, Demantra, Hyperion Financial Management, Financial Planning, TMS, and WMS) and services for EA business partners and functions, to help them realize their business goals and objectives.
Sr. Oracle Financials Techno / Functional Analyst:
Position Summary:
The Oracle Financials Techno Functional Lead will provide the functional, technical and project management expertise to deliver IT solutions and services that meet EA’s business needs.
Key Responsibilities:
ESSENTIAL JOB FUNCTIONS:
- Provide functional and technical expertise on Oracle Finance modules, namely, General Ledger, Accounts Receivables, Accounts Payable, Purchasing, Fixed Assets, Cash Management, iExpense , iProcurement and iSupplier for medium to high complexity projects and initiatives
- Provides functional and technical expertise with any boundary system applications within finance domain
- Oversees and drives the technical phases of projects within specific application and/or technology area using internal and external resources
- Drive medium complexity projects in project management capacity using EA’s D&I methodology
- Provides L3 technical application expertise (as and when necessary) to ensure efficient day to day operation (inc. month end closure); Oversight and accountability for resolution of outages in coordination with other groups
- Oversee future implementations and/or upgrades and ensure that support standards are in place
- Support business partners by providing functional expertise for finance modules and advise on improvements
- Drive continuous improvement of the Financial systems; includes development of application roadmaps, standardization of business processes
- Ability to keep up with trends, relevant system development technologies within application and/or technology domain
- Supply guidance to and work with other strategic partners, ensuring regular knowledge transfers and service levels are met
- Work across IT teams and business units to create solutions and participate in initiatives
- Drive initiation, analysis and business requirements with business users for various initiatives
Analysis/Design:
- Analyze customer requests for feasibility
- Provides development estimation and scheduling
- Responsible for technical systems analysis, detailed application designs and system architecture
Technology/Software Development:
- Ensures that development initiatives meet technical quality enter/exit gates for design, development and deployment
- Conducts detailed design reviews, code reviews, and test reviews with developers (and where appropriate the Design Architect)
- Responsible for adhering to consistent development methodologies as defined by the Architecture Council/PMO
- Manage and mentor developers on and off shore
- Implement best practice development methodologies and practices
- Ensures development conformability with IT standards and enterprise architecture
- Manage QA/testing cycles; defect tracking, bug fixes, regression testing
Application Management/Release Management:
- Manages and maintains Test and Dev environments
- Manages code – source code control to ensure integrity of system is maintained
- Ensure parallel projects will not have conflicts as it relates to design, source code, architecture and release to production
- Manages through Change Management process and the deployment of solutions to the production environment
- Ensures technical documentation is kept up to date (run-books, architecture diagrams, system information, technical documents)
- Ensures end product aligns with original business objectives, IT strategies and design intent
Job Qualifications:
- Must have 10+ years experience with Oracle ERP 10.x/11.x/R12
- Must have 7+ years implementation experience
- Have a strong understanding of US GAAP accounting legislation
- Have knowledge of SQL, PL/SQL (TOAD), Discoverer, Oracle Forms, Reports , 6i/2.5, Forms 6i/4.0/3.0/2.3, OA Framework, BC4J, Jdeveloper, XML Publisher, Warehouse Builder
- Experience with source control systems (e.g. CVS or Perforce)
- Ability to get work done from others
- Ability to work within Global IT and business team
- Ability to conduct complex systems analysis and translate user requirements into business solutions
- Ability to plan and deliver cost effective results.
- Must be able to effectively communicate and manage on and off-shore development teams
- Excellent verbal and written communication, interpersonal, conflict resolution, and customer service skills
- Demonstrated ability to work effectively in a fast-paced, high volume, deadline-driven environment
- Ability to balance multiple demands and work both independently and as part of a team
- Must be flexible and adaptable to changing business models and Organization structures
- Excellent project management skills with the ability to multi-task delegate and prioritize tasks.
- Professionalism in dealing with all levels of management and staff
- Flexible with a service orientated attitude to work
- Willing to travel as and when required
- Willing to be on-call as and when required
Educational Requirements:
BSC or other related I.T Degree equivalent qualification
Send resume to rareddy@ea.com
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SR. ORACLE FINANCIALS FUNCTIONAL LEAD -
Fusion Staffing & Executive Search
- 3/9/2010
SR. ORACLE FINANCIALS FUNCTIONAL LEAD
Location: Texas – Austin
Role: IT
Specialty: Snr Business IT Consultant
ENTERTAINING IS OUR PASSION
EA was founded 25 years ago by individuals with a deep passion for making games. Many things have changed over the years as the gaming industry—and the company—has expanded immensely, but we are still driven by the same passion for developing, publishing, and distributing the world’s best games. Our history has been one of great success, and our future looks even brighter. Gaming has come a long way from Pac-Man & Space Invaders to modern EA Favourites like Burnout, Battlefield, Mercenaries, Dead Space, Spore, FIFA, Madden, Need for Speed and the world’s most successful game franchise, The Sims. Fuelled by our talented staff at locations right across the Globe we are united in our passion to continue shaping the future of interactive entertainment. Together we can make a difference.
The IT team is absolutely critical to the success of EA. To build world class games, it is vital to ensure that EA technology is not only stable but is on the cutting edge. There are a variety of different roles within IT Support, and each comes with its own set of requirements, expectations, and responsibilities. Roles include Desktop Support Manager; Desktop Support Technician/Technical Support; Infrastructure Support Manager; IT Director; IT Technician Systems Administrator.
About the Group:
Enterprise Service Operations, Services Line is a Global IT Team that leverages IT technical leadership, business understanding and partner relationships to implement and support IT solutions (Oracle ERP, Demantra, Hyperion Financial Management, Financial Planning, TMS, and WMS) and services for EA business partners and functions, to help them realize their business goals and objectives.
Sr. Oracle Financials Techno / Functional Analyst:
Position Summary:
The Oracle Financials Techno Functional Lead will provide the functional, technical and project management expertise to deliver IT solutions and services that meet EA’s business needs.
Key Responsibilities:
ESSENTIAL JOB FUNCTIONS:
- Provide functional and technical expertise on Oracle Finance modules, namely, General Ledger, Accounts Receivables, Accounts Payable, Purchasing, Fixed Assets, Cash Management, iExpense , iProcurement and iSupplier for medium to high complexity projects and initiatives
- Provides functional and technical expertise with any boundary system applications within finance domain
- Oversees and drives the technical phases of projects within specific application and/or technology area using internal and external resources
- Drive medium complexity projects in project management capacity using EA’s D&I methodology
- Provides L3 technical application expertise (as and when necessary) to ensure efficient day to day operation (inc. month end closure); Oversight and accountability for resolution of outages in coordination with other groups
- Oversee future implementations and/or upgrades and ensure that support standards are in place
- Support business partners by providing functional expertise for finance modules and advise on improvements
- Drive continuous improvement of the Financial systems; includes development of application roadmaps, standardization of business processes
- Ability to keep up with trends, relevant system development technologies within application and/or technology domain
- Supply guidance to and work with other strategic partners, ensuring regular knowledge transfers and service levels are met
- Work across IT teams and business units to create solutions and participate in initiatives
- Drive initiation, analysis and business requirements with business users for various initiatives
Analysis/Design:
- Analyze customer requests for feasibility
- Provides development estimation and scheduling
- Responsible for technical systems analysis, detailed application designs and system architecture
Technology/Software Development:
- Ensures that development initiatives meet technical quality enter/exit gates for design, development and deployment
- Conducts detailed design reviews, code reviews, and test reviews with developers (and where appropriate the Design Architect)
- Responsible for adhering to consistent development methodologies as defined by the Architecture Council/PMO
- Manage and mentor developers on and off shore
- Implement best practice development methodologies and practices
- Ensures development conformability with IT standards and enterprise architecture
- Manage QA/testing cycles; defect tracking, bug fixes, regression testing
Application Management/Release Management:
- Manages and maintains Test and Dev environments
- Manages code – source code control to ensure integrity of system is maintained
- Ensure parallel projects will not have conflicts as it relates to design, source code, architecture and release to production
- Manages through Change Management process and the deployment of solutions to the production environment
- Ensures technical documentation is kept up to date (run-books, architecture diagrams, system information, technical documents)
- Ensures end product aligns with original business objectives, IT strategies and design intent
Job Qualifications:
- Must have 10+ years experience with Oracle ERP 10.x/11.x/R12
- Must have 7+ years implementation experience
- Have a strong understanding of US GAAP accounting legislation
- Have knowledge of SQL, PL/SQL (TOAD), Discoverer, Oracle Forms, Reports , 6i/2.5, Forms 6i/4.0/3.0/2.3, OA Framework, BC4J, Jdeveloper, XML Publisher, Warehouse Builder
- Experience with source control systems (e.g. CVS or Perforce)
- Ability to get work done from others
- Ability to work within Global IT and business team
- Ability to conduct complex systems analysis and translate user requirements into business solutions
- Ability to plan and deliver cost effective results.
- Must be able to effectively communicate and manage on and off-shore development teams
- Excellent verbal and written communication, interpersonal, conflict resolution, and customer service skills
- Demonstrated ability to work effectively in a fast-paced, high volume, deadline-driven environment
- Ability to balance multiple demands and work both independently and as part of a team
- Must be flexible and adaptable to changing business models and Organization structures
- Excellent project management skills with the ability to multi-task delegate and prioritize tasks.
- Professionalism in dealing with all levels of management and staff
- Flexible with a service orientated attitude to work
- Willing to travel as and when required
- Willing to be on-call as and when required
Educational Requirements:
BSC or other related I.T Degree equivalent qualification
Send resume to rareddy@ea.com
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SR. ORACLE FINANCIALS FUNCTIONAL LEAD -
Fusion Staffing & Executive Search
- 3/9/2010
SR. ORACLE FINANCIALS FUNCTIONAL LEAD
Location: Texas – Austin
Role: IT
Specialty: Snr Business IT Consultant
ENTERTAINING IS OUR PASSION
EA was founded 25 years ago by individuals with a deep passion for making games. Many things have changed over the years as the gaming industry—and the company—has expanded immensely, but we are still driven by the same passion for developing, publishing, and distributing the world’s best games. Our history has been one of great success, and our future looks even brighter. Gaming has come a long way from Pac-Man & Space Invaders to modern EA Favourites like Burnout, Battlefield, Mercenaries, Dead Space, Spore, FIFA, Madden, Need for Speed and the world’s most successful game franchise, The Sims. Fuelled by our talented staff at locations right across the Globe we are united in our passion to continue shaping the future of interactive entertainment. Together we can make a difference.
The IT team is absolutely critical to the success of EA. To build world class games, it is vital to ensure that EA technology is not only stable but is on the cutting edge. There are a variety of different roles within IT Support, and each comes with its own set of requirements, expectations, and responsibilities. Roles include Desktop Support Manager; Desktop Support Technician/Technical Support; Infrastructure Support Manager; IT Director; IT Technician Systems Administrator.
About the Group:
Enterprise Service Operations, Services Line is a Global IT Team that leverages IT technical leadership, business understanding and partner relationships to implement and support IT solutions (Oracle ERP, Demantra, Hyperion Financial Management, Financial Planning, TMS, and WMS) and services for EA business partners and functions, to help them realize their business goals and objectives.
Sr. Oracle Financials Techno / Functional Analyst:
Position Summary:
The Oracle Financials Techno Functional Lead will provide the functional, technical and project management expertise to deliver IT solutions and services that meet EA’s business needs.
Key Responsibilities:
ESSENTIAL JOB FUNCTIONS:
- Provide functional and technical expertise on Oracle Finance modules, namely, General Ledger, Accounts Receivables, Accounts Payable, Purchasing, Fixed Assets, Cash Management, iExpense , iProcurement and iSupplier for medium to high complexity projects and initiatives
- Provides functional and technical expertise with any boundary system applications within finance domain
- Oversees and drives the technical phases of projects within specific application and/or technology area using internal and external resources
- Drive medium complexity projects in project management capacity using EA’s D&I methodology
- Provides L3 technical application expertise (as and when necessary) to ensure efficient day to day operation (inc. month end closure); Oversight and accountability for resolution of outages in coordination with other groups
- Oversee future implementations and/or upgrades and ensure that support standards are in place
- Support business partners by providing functional expertise for finance modules and advise on improvements
- Drive continuous improvement of the Financial systems; includes development of application roadmaps, standardization of business processes
- Ability to keep up with trends, relevant system development technologies within application and/or technology domain
- Supply guidance to and work with other strategic partners, ensuring regular knowledge transfers and service levels are met
- Work across IT teams and business units to create solutions and participate in initiatives
- Drive initiation, analysis and business requirements with business users for various initiatives
Analysis/Design:
- Analyze customer requests for feasibility
- Provides development estimation and scheduling
- Responsible for technical systems analysis, detailed application designs and system architecture
Technology/Software Development:
- Ensures that development initiatives meet technical quality enter/exit gates for design, development and deployment
- Conducts detailed design reviews, code reviews, and test reviews with developers (and where appropriate the Design Architect)
- Responsible for adhering to consistent development methodologies as defined by the Architecture Council/PMO
- Manage and mentor developers on and off shore
- Implement best practice development methodologies and practices
- Ensures development conformability with IT standards and enterprise architecture
- Manage QA/testing cycles; defect tracking, bug fixes, regression testing
Application Management/Release Management:
- Manages and maintains Test and Dev environments
- Manages code – source code control to ensure integrity of system is maintained
- Ensure parallel projects will not have conflicts as it relates to design, source code, architecture and release to production
- Manages through Change Management process and the deployment of solutions to the production environment
- Ensures technical documentation is kept up to date (run-books, architecture diagrams, system information, technical documents)
- Ensures end product aligns with original business objectives, IT strategies and design intent
Job Qualifications:
- Must have 10+ years experience with Oracle ERP 10.x/11.x/R12
- Must have 7+ years implementation experience
- Have a strong understanding of US GAAP accounting legislation
- Have knowledge of SQL, PL/SQL (TOAD), Discoverer, Oracle Forms, Reports , 6i/2.5, Forms 6i/4.0/3.0/2.3, OA Framework, BC4J, Jdeveloper, XML Publisher, Warehouse Builder
- Experience with source control systems (e.g. CVS or Perforce)
- Ability to get work done from others
- Ability to work within Global IT and business team
- Ability to conduct complex systems analysis and translate user requirements into business solutions
- Ability to plan and deliver cost effective results.
- Must be able to effectively communicate and manage on and off-shore development teams
- Excellent verbal and written communication, interpersonal, conflict resolution, and customer service skills
- Demonstrated ability to work effectively in a fast-paced, high volume, deadline-driven environment
- Ability to balance multiple demands and work both independently and as part of a team
- Must be flexible and adaptable to changing business models and Organization structures
- Excellent project management skills with the ability to multi-task delegate and prioritize tasks.
- Professionalism in dealing with all levels of management and staff
- Flexible with a service orientated attitude to work
- Willing to travel as and when required
- Willing to be on-call as and when required
Educational Requirements:
BSC or other related I.T Degree equivalent qualification
Send resume to rareddy@ea.com
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